Privacy

Last updated January 18, 2026

Privacy Policy

This Privacy Policy explains how SimpleLearn ("we", "us", or "our") collects, uses, and protects personal data when you use our online learning platform (the "Service").

SimpleLearn is an AI-powered study tool that helps users transform their own study materials into notes, flashcards, mind maps, and practice tests.

1. Information We Collect

We collect only information necessary to provide and operate the Service.

a. Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Login credentials (stored securely)
  • Account and study preferences

You may sign up using email and password (with email verification), or Google authentication. We do not store your Google password.

b. Study Materials & User Content

We collect and store content you choose to provide, including uploaded documents (e.g. PDFs), text input, URLs or links, and files selected through Google Drive. This content is stored so you can return to your workspace and continue studying.

c. AI-Generated Content

Based on your submitted materials, we generate study aids such as notes, flashcards, mind maps, and practice tests. These generated outputs are stored in your account for your use.

d. Payment Information

Subscriptions and payments are processed by Stripe. We receive limited billing information such as subscription status, payment identifiers, and transaction metadata. We do not store full payment card details.

e. Usage & Technical Data

We automatically collect limited technical information, including IP address, device and browser type, log and error data, and cookies required for authentication, security, and core functionality.

2. How We Use Your Data

We use personal data to:

  • Create and manage user accounts
  • Authenticate users and secure access
  • Store and process study materials and generated content
  • Provide AI-powered study features
  • Process subscriptions and payments
  • Send essential service-related emails (verification, billing, security, and updates)
  • Maintain platform security and prevent abuse
  • Improve the Service using aggregated, non-identifiable usage data

We process personal data only where necessary to provide the Service, to meet legitimate operational and security interests, or where required by law.

3. AI Processing

Your study materials are processed by AI systems solely to generate study content for your personal use.

  • Your content remains private to your account.
  • We do not use user content to train public AI models.
  • AI providers process data only to deliver the requested functionality.

4. Google Services

Google Authentication: If you choose to sign in with Google, Google provides us with basic account information (name, email) to authenticate your account.

Google Drive Picker: If you choose to select files from Google Drive, we access only the files you explicitly select. We do not access or store other files in your Google Drive.

Use of Google services is subject to Google's own privacy policies.

5. Sharing & Service Providers

We do not sell personal data. We share limited information with trusted third-party service providers only as necessary to operate the Service, including:

  • We use third-party service providers for authentication and data storage.
  • Stripe - payment processing and subscription management
  • Google - authentication and file selection features

These providers process data on our behalf under their respective data protection obligations.

6. International Use & Data Transfers

The Service is available worldwide. Personal data may be processed in countries outside your own. Where required, we rely on appropriate legal safeguards to protect international transfers.

7. Cookies

We use cookies to keep users signed in, maintain session security, remember preferences, and ensure core platform functionality.

Essential cookies are required for the Service to operate. You can control cookies through your browser settings, but disabling cookies may prevent certain features from working. Where legally required, non-essential cookies are used only with consent.

8. Data Security & Retention

We apply reasonable technical and organisational measures to protect personal data, including encryption and access controls. Data is retained while your account remains active and as necessary for legal, security, or operational purposes.

When you delete your account, personal data associated with your account is deleted or anonymised, subject to limited backup retention and legal obligations (such as billing records).

9. Account Deletion & Your Rights

You may delete your account at any time using the account settings.

Depending on your location, you may also have rights under applicable data protection laws, including the right to access, correct, export, withdraw consent for marketing, or object to certain processing. Users in the UK may lodge a complaint with the Information Commissioner's Office (ICO).

10. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us.

11. Contact

If you have questions or requests regarding this Privacy Policy or your data, contact us at management@simplelearn.net

12. Links to Other Websites

The Service may contain links to third-party websites or services that are not operated by us. If you follow a third-party link, you will be directed to that third party's website. We are not responsible for the content, privacy practices, or policies of third-party websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent version. Continued use of the Service after changes means you accept the updated policy.